Articles in this section

• TOOLS - Blocked Numbers
• REPORTS - Extension Usage
• Extension Breakdown & Rules for DDI/Internal Calls
• Associating the extension with the user (for use with the Desktop or Mobile App)
• Adding & Removing an extension from your account (via the portal)
• Uploading an announcement from an audio file.
• Call Tags in the IVR
• Recording announcement from a phone handset.
• How to apply your announcement in the IVR menu
• Call Log Breakdown & Explanation (Via the Nuacom Portal)