Articles in this section

• Assigning Multiple Outbound Caller ID's to Non-Admins
• Enable your custom music on hold per extension
• How to set up custom music on hold.
• How to set a Callee announcement.
• How to enable “Display queue name” on a queue.
• How to set priorities for the agents.
• Adding agents to the queue
• How to change the Caller ID for outbound calls