Please select the desired priority for the agent/s and update the queue.
Articles in this section
- TOOLS - Blocked Numbers
- REPORTS - Extension Usage
- Extension Breakdown & Rules for DDI/Internal Calls
- Associating the extension with the user (for use with the Desktop or Mobile App)
- Adding & Removing an extension from your account (via the portal)
- Uploading an announcement from an audio file.
- Call Tags in the IVR
- Recording announcement from a phone handset.
- How to apply your announcement in the IVR menu
- Call Log Breakdown & Explanation (Via the Nuacom Portal)