Knowledge Base
Number porting
Customer portal
- Extension Breakdown & Rules for DDI/Internal Calls
- Associating the extension with the user (for use with the Desktop or Mobile App)
- Adding & Removing an extension from your account (via the portal)
- Uploading an announcement from an audio file.
- Call Tags in the IVR
- Recording announcement from a phone handset.
Using NUACOM
- Fax to Email (AKA Fax2Email )
- NUACOM Phone System | Essential network settings | Bandwidth
- Enhancing NUACOM Phone System Performance: Recommended Network Settings
- Making Notes & Tags on the Desktop App
- Short Codes / System Codes
- Custom Time Rules & Public Holiday IVR Setup
Apps
- Desktop app minimum requirements
- Nuacom desktop app
- Navigating the Desktop App
- Navigating the Mobile App
- How to transfer calls using the NUACOM Desktop App
- Using the In Call Keypad
Section - Devices
Integrations
- NUACOM Gong integration setup guide
- NUACOM Bullhorn integration setup guide
- NUACOM Integration List
- NUACOM ActiveCampaign Integration Setup Guide
- NUACOM and Microsoft Teams Integration
- NUACOM Zoho integration setup guide
Troubleshooting
- Setting up WiFi network access on a Fanvil IP Phone using Wi-Fi Fanvil Dongle
- Using desktop IP Phone as a bridge between the local network and your PC
- IP Phone Ports (Icon & Symbol explanation)
- All incoming calls are going to voicemail (DND - Do Not Disturb is turned on)
- Desktop App Recommendations
- Suspected Spam (HIYA)