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  1. NUACOM Help Center
  2. Knowledge Base

Knowledge Base

Customer portal

  • System queues

Using NUACOM

  • How to add or top up the SMS bundle
  • How To Set Up The Live Call Coaching Feature
  • Calling to High-Risk Countries
  • Pause and Resume a call recording while on a call
  • Recording the System Announcements
  • Opening Hours Override Feature
See all 9 articles

Apps

  • Permission requirements for NUACOM Apple iPhone mobile application
  • Permission requirements for NUACOM Android mobile application
  • Setting up a new user and using it with NUACOM desktop app
  • How To Add NUACOM Chrome Extension

Section - Devices

  • Fanvil User Manual

Integrations

  • NUACOM ActiveCampaign Integration Setup Guide
  • NUACOM and Microsoft Teams Integration
  • NUACOM Zoho integration setup guide
  • NUACOM Windows TAPI driver installation
  • NUACOM Salesforce integration setup guide
  • NUACOM Pipedrive integration setup guide
See all 7 articles

Troubleshooting

  • Setting up WiFi on a Fanvil IP Phone via the Fanvil WiFi Dongle
  • Using an IP Phone to bridge between the local network and your PC
  • IP Phone Ports (Icon & Symbol explanation)
  • All incoming calls are going to voicemail (DND - Do Not Disturb is turned on)
  • Desktop App Headset Settings
  • Suspected Spam (HIYA)
See all 7 articles
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