Help Center

Fax to Email (AKA Fax2Email )

  • Updated

Nuacom offers a FAX to email service, which can be added to an existing Nuacom account via a monthly add-on, which is charged per number

 

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For Irish Numbers:
As of June 2023 Nuacom now supports both FAX + CALLS on the same line

 

International Numbers can be used for FAX
and some International Numbers can be used for both FAX + CALLS

 

For both types of numbers (Irish & International) a valid email address is required to send and receive the FAX into the system

 

 

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Pre work and Setup

To send or receive a FAX you need to register your intended list of allowed senders emails address's first

 

Under SETTINGS > FAX to Email

 

Select the allowed outgoing email address's you wish to allow to send 

 

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Sending a FAX

 

To send a fax you need to register your intended list of allowed senders emails address's first
(see above)

Then:

  • Send the intended email to the address (fax@fax.nuacom.net)
  • In subject indicate the recipient fax number (please include the country code i.e - 353xxxxxxxx)
  • Attach the documents which need to be faxed (PDF, JPEG, JPG)

OR

 

Using the portal you can send a FAX 

Under TOOLS > FAX

 

Then Select to Send Fax

 

 

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Receiving a FAX

 

All Received FAX is available via the User Portal (nuacom.ie)
Under TOOLS > FAX

 

 

 

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Deleting FAX

 

IF you wish to remove a FAX from the portal, select the FAX you wish to remove
the option to delete the record will appear

PLEASE NOTE - once a FAX is deleted it cannot be recovered

 

 

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Supported FAX parameters

Fax transmission/receiving bitrate: 2400 - 14400

Document file extensions for Fax2Email: PDF, JPEG, JPG

Maximum number of pages for transmission: 50

 

 

 

 

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