Help Center

NUACOM Odoo CRM Integration Setup Guide

Google Contacts Integration Setup Guide

Go HighLevel Integration Setup Guide

Zendesk Setup Guide

NUACOM Gong integration setup guide

Bullhorn integration setup guide

Account Security Settings

Setting a user's Non-Admin permissions

Porting form

Call forwarding from Irish PSTN line

Irish landline number porting

Calling to High-Risk Countries

Admin and NON- admin user access matrix

SMS Missed Call Notifications

AI Call Analysis Settings

Tag Management Tool

TOOLS - Blocked Numbers

Extension Breakdown & Rules for DDI/Internal Calls

NUACOM Phone System | Essential network settings | Bandwidth

Enhancing NUACOM Phone System Performance: Recommended Network Settings

NUACOM Phone System | Essential network settings | Firewall

Custom Time Rules & Public Holiday IVR Setup

How to set up call forwarding through NUACOM website

How to set up a call flow using the IVR system & IVR Explanation

How to set opening hours

How to record a new announcement

Agent Queue Availability Report

REPORTS - Queue Reports

REPORTS - Missed Call Followup

REPORTS - Incoming Calls

REPORTS - Missed Call email notifications & Email Reports

REPORTS - Extension Usage

Data Retention Settings

Suspected Spam (HIYA)

Conference Call

How to host a Call Conference

Account Credit Limits

Porting charges

Fax to Email (AKA Fax2Email )

ComReg Sender ID Registry 🇮🇪 - NUACOM Approval

How to send SMS and Bulk SMS (from the Nuacom Portal)

How To Add the NUACOM Chrome Extension (aka Click 2 Call)

Setting up a Bluetooth headset with your Fanvil Phone

How to register Yealink handset to Yealink W70B base

Getting to know your Fanvil Phones & Quick Start Guide

Busy Line Field (BLF)

Enable switch from Teams to Nuacom on Yealink IP phone supporting a hybrid mode

Setting up the WH62 Headset (for a Fanvil phone & Nuacom Desktop App)

Bypass Battery Optimization for Samsung Devices

Release Notes for the Nuacom Android App

Release Notes for the Nuacom iOS App

Navigating the Mobile App

Permission requirements for the NUACOM Mobile App (Apple iPhone Devices running iOS)

Permission requirements for the NUACOM Mobile App (ANDROID devices)

Video Calling

Making Notes & Tags on the Desktop App

Release Notes for the Desktop Softphone App

Softphone Announcements

Desktop app minimum requirements

Nuacom Desktop app overview

AI Transcript Search

AI Call Analysis

Short Codes / System Codes

How to save a contact to the phonebook

Caller ID Screen Pop

Pause and Resume a call recording while on a call

How to change your Voicemail Greeting

Record the Voicemail Greetings