Help Center

Go HighLevel Integration Setup Guide

Zendesk Setup Guide

NUACOM Gong integration setup guide

Bullhorn integration setup guide

NUACOM Integration List

NUACOM ActiveCampaign Integration Setup Guide

Setting a user's Non-Admin permissions

Porting form

Call forwarding from Irish PSTN line

Irish landline number porting

Calling to High-Risk Countries

Eir / Vodafone / Sonicwall settings for NUACOM VoIP Service

Activation of AI Call Analysis

Tag Management Tool

TOOLS - Blocked Numbers

Extension Breakdown & Rules for DDI/Internal Calls

Associating the extension with the user (for use with the Desktop or Mobile App)

Adding & Removing an extension from your account (via the portal)

NUACOM Phone System | Essential network settings | Bandwidth

Enhancing NUACOM Phone System Performance: Recommended Network Settings

NUACOM Phone System | Essential network settings | Firewall

Custom Time Rules & Public Holiday IVR Setup

How to set up call forwarding through NUACOM website

How to set up a call flow using the IVR system & IVR Explanation

How to set opening hours

How to record a new announcement

Agent Queue Availability Report

REPORTS - Queue Reports

REPORTS - Missed Call Followup

REPORTS - Incoming Calls

REPORTS - Missed Call email notifications & Email Reports

REPORTS - Extension Usage

Data Retention Settings

Suspected Spam (HIYA)

Conference Call

How to host a Call Conference

Nuacom Hardware Pricelist

Porting charges

Fax to Email (AKA Fax2Email )

How to send SMS and Bulk SMS (from the Nuacom Portal)

How To Add the NUACOM Chrome Extension (aka Click 2 Call)

Getting to know your Fanvil Phones & Quick Start Guide

Busy Line Field (BLF)

Enable switch from Teams to Nuacom on Yealink IP phone supporting a hybrid mode

Setting up the WH62 Headset (for a Fanvil phone & Nuacom Desktop App)

Fanvil X3U/Pro

Call transfer using Fanvil XU phones

Release Notes for the Nuacom Android App

Release Notes for the Nuacom iOS App

Navigating the Mobile App

Permission requirements for the NUACOM Mobile App (Apple iPhone Devices running iOS)

Permission requirements for the NUACOM Mobile App (ANDROID devices)

Release Notes for the Desktop Softphone App

Softphone Announcements

Desktop app minimum requirements

Nuacom Desktop app overview

Navigating the Desktop App

How to transfer calls using the NUACOM Desktop App

AI Call Analysis

Short Codes / System Codes

How to save a contact to the phonebook

Making Notes & Tags on the Desktop App

Pause and Resume a call recording while on a call

How to change your Voicemail Greeting

Record the Voicemail Greetings