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Permission requirements for the NUACOM Mobile App (ANDROID devices)

Igor Toma
Igor Toma
  • Updated

PLEASE NOTE - brands such as Xiaomi / Huawei / Oppo / OnePlus may have their own proprietary operating system installed on their devices (MIUI & EMUI / HarmonyOS / ColorOS / OxygenOS)
which may not be fully compatible with the NUACOM mobile app as it has been built for Android devices.

 

PLEASE NOTE  - The Nuacom Mobile App is currently available for devices that operate google services 

 

NUACOM mobile app for Android is available on the Google Play Store

 


Below screenshots were taken using a Samsung Galaxy S10e running Android 12.
On other types of devices, the screens could vary.

Please select the options highlighted below in RED.

 

Please Note - the calling account is now no longer required from Android version 2.1.8 onwards

 

 

 

Screenshot_20240129_090117_Permission controller.jpg

This allows the app to use your microphone in calls

 

 

 

 

Screenshot_20240129_090122_Permission controller.jpg

This allows the app to use Bluetooth headsets (if you use one) on your mobile device

 

 

 

 

Screenshot_20240129_090125_Permission controller.jpg

This allows the app to make and send calls to the app

 

 

 

  • Some Android devices use "Battery Optimisation" which blocks the app from running any operation while not open in the foreground. This is causing issues when NUACOM is expecting to receive an incoming call. The "Battery Optimisation" should be allowed off for the NUACOM app.

Screenshot_20240129_090128_Settings.jpg

 

 

 

  • Allow the app to display over other apps. This permission is required for the NUACOM app to display the pop up calling screen when it gets a new incoming call and while the screen is locked.

please note - From Version 2.1.8 this is no longer required 

 

Screenshot_20221205_133108_Settings.jpg

 

 

 

  • If required you can reset the settings & check that everything is re-enabled

 

Screenshot_20240129_093354_Nuacom.jpg

 

Screenshot_20240129_093346_Nuacom.jpg

(Read Contacts are only optional and are not required for the app to run)

 

 

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