Help Center

Mobile App

Release Notes for the Nuacom Android App

Version v2.1.18(153) - 09 August 2024 New Features: Dynamic Agents. You can now log in and out of a Queue if your extension has been added as Dynamic from the Web Portal. To check it out, head to Settings -> Queues. Bug fixes: ...

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Release Notes for the Nuacom iOS App

Version v2.1.15(9) - 09 August 2024 New Features: Dynamic Agents. You can now log in and out of a Queue if your extension has been added as Dynamic from the Web Portal. To check it out, head to Settings -> Queues. Bug fixes: We ...

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Navigating the Mobile App

PLEASE NOTE - the correct settings & permissions need to be setup before proceeding with this guide.   For devices running Android please see Permission requirements for the NUACOM Mobile App (ANDROID devices)     For devices running iOS...

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Permission requirements for the NUACOM Mobile App (Apple iPhone Devices running iOS)

NUACOM mobile app for Apple iPhone is available via the Apple App Store The app needs the following permissions: Allow the app to send/recieve notifications   After you sign into the app, go to the permissions settings and Allow the ...

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Permission requirements for the NUACOM Mobile App (ANDROID devices)

PLEASE NOTE - brands such as Xiaomi / Huawei / Oppo / OnePlus may have their own proprietary operating system installed on their devices (MIUI & EMUI / HarmonyOS / ColorOS / OxygenOS)which may not be fully compatible with the NUACOM mobi...

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