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Desktop app minimum requirements

  • Updated

Nuacom desktop application (softphone) minimum requirements.

 

Component

Requirements

Processor/Chip

     Intel/AMD 32-bit and 64-bit

     Apple ARM M series

Physical RAM

     2 GB of RAM

Hard Drive

     1 GB of available hard disk space for the installation

Display

     800 x 600 or larger

Operating System

     Microsoft Windows 10 and later

     OS X High Sierra 10.13 and later

     Ubuntu 14.04 and later

     Debian 8 and later

Protocol/Ports

     HTTPS/TCP 443 - api.nuacom.ie

     HTTPS/TCP 443 - https://d2046zq7ft8yun.cloudfront.net/

     WSS/TLS/TCP 443 - webrtc-gw.nuacom.net

     HTTP/TCP 443 - https://o273287.ingest.sentry.io

     STUN/UDP 19302 - stun.l.google.com

     RTP Port Range: 10000-30000 UDP

Audio bandwidth requirement

     128kbps minimum

*Network card (recommended)

     Ethernet 100BASE‑T, 1000BASE‑T, wireless (Wi-Fi)

**Audio input/output device

     Speaker and Mic

*While the above is the minimum requirement for the app to run, we recommend using Ethernet instead of the WiFi network connection (network access method) for the best calling experience. This is to avoid possible WiFi interference in a very congested wireless spectrum.

**We recommend using a USB headset with noise-cancellation capabilities. This would significantly improve the user and especially the caller experience. USB is preferred, but a built-in jack of 3.5 mm and other standards should work (not tested).

 

App Installer Versions

Windows .exe 64-bit

Windows .msi 32-bit

Windows .msi 64-bit

MacOS

Linux

 

 

 

 

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