Before setting up WhatsApp in NUACOM, this guide outlines the initial steps required to prepare your phone numbers for use with WhatsApp in NUACOM.
To connect WhatsApp in NUACOM, your business must have a Meta Business Portfolio.
Check for an existing Meta Business Portfolio
Most organisations already have one. Before creating a new portfolio, confirm whether your company has an existing Meta Business Portfolio. If unsure, contact your marketing team for assistance.
Create a Meta Business Portfolio
If your company does not have one, you’ll need to create a new Meta Business account.
When setting up a new account, consider gradually adding administrators to reduce the risk of Meta flagging or restricting your account.
Verify your business
Once your Meta Business account is created, verify it in the Meta Business Suite.
Verification time can vary:
- As quick as 10 minutes
- Up to 14 business days
Meta will notify you once the review is complete.
Here is how a verified business is on Meta:
Important steps before connecting NUACOM to WhatsApp
- When connecting via Meta, the user who will log in must have full administrative permissions for the associated Meta Business Portfolio. Limited permissions can lead to setup issues.
- Your Meta Business account is fully verified and compliant with Meta’s Business Messaging and Commerce Policies.
Once all prerequisites are complete, follow this guide to proceed with the connection: WhatsApp in NUACOM: Setting Up
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