The Call Rates page shows you what a call will cost per minute before you make it. Pick a country and see the rate for every network and number type in that country.

Use it to check the price of calls to destinations that aren't included in your subscription.

PLEASE NOTE: Call rates apply to outbound calls only. 

How to view call rates for a country

1. Log in to the NUACOM portal.
2. Navigate to Billing > Call Rates.
3. Choose the country you want to call from the country selector. (By default, your home country is selected)
4. Review the rates shown for that country. 

What the table shows

Number types

Rates can be different depending on the type of number you call. Mobile numbers usually cost more than landlines, and premium numbers are priced separately.

Additional information

• Rates are shown in your account's billing currency and exclude VAT.
• Every user on the account can view the Call Rates page. 
• The portal always shows the current rates. Rates are subject to change.

Frequently asked questions

Are these prices with VAT? No. Rates are shown without VAT. VAT is added on your invoice.

Why are there different rates for the same country? Each network and number type has its own rate. For example, calling a mobile number costs a different amount than calling a landline.

Are inbound calls charged? No. The Call Rates page covers outbound calls only.

The rate on my invoice doesn't match the rate on this page. Why? Bundle minutes or discounts on your plan can change the final charge. If it still doesn't add up, contact our support team with the call details.