Calling Rates

The Call Rates page shows you what a call will cost per minute before you make it. Pick a country and see the rate for every network and number type in that country.Use it to check the price of calls to destinations that aren't included ...

• Updated November 04, 2026 09:05

Device Management: Hardware Phone Settings

 Device Management lets you customize your your desk phone straight from the NUACOM portal. You can set up the phone's programmable keys and change its time settings, and your changes stay on the phone, even after it restarts.PLEASE NOTE...

• Updated November 04, 2026 09:44

NUACOM AI: Transcript Search

 Searchable transcripts, powered by AI, now allow you to unlock the power of your call recordings.Instantly find key moments in your calls. Our AI-powered transcription search lets you pinpoint specific phrases and topics with ease.Stop ...

• Updated June 22, 2026 08:51

NUACOM AI Call Analysis

To activate the AI Call Analysis add-on your subscription needs to support Call Recording. With our new AI Call Analysis tool, your calls are recorded and analyzed to provide actionable insights, helping you improve customer satisfaction...

• Updated October 02, 2026 10:44

Short Codes / System Codes

Short Codes are special codes used in the NUACOM system to quickly action different functions or features within the system. These codes can be used by an extension/agent on Physical IP Phones,or by an active extension/agent logged in an...

• Updated April 22, 2026 08:14

NUACOM Phonebook: How to Add a Contact

 You can save a contact to the NUACOM Phonebook in two ways: by adding it manually, or straight from your call logs. Method 1: Add a contact manually Log in to the NUACOM portal. Click Phonebook in the left-hand menu. On the Contacts tab...

• Updated October 05, 2026 13:50