Initial Setup & Required Information
First, In order to connect your Bullhorn account with Nuacom you will require certain keys and tokens from Bullhorn (see below) we require this information before we continue with the configuration.
please reach out to Bullhorn support Via Email or Webchat and request the following information.
- Please request Bullhorn support ENABLE REST API for your account
- once active you should receive 2x tokens:
Client_id + Client_secret
- Please ask them to provide you with the CLUSTER (REGION) information
- when asked for a Redirect URL, please send them the following address:
once the steps above are completed and you have the login details, you can proceed with the configuration of the integration
log into the portal (nuacom.ie) and go to Settings > Apps and Integrations
Select to view/edit Bullhorn & select to connect your bullhorn account
using the credentials from bullhorn, enter the Cluster / Client ID / Client Secret
On the pop up window choose your Cluster and input your client id and secret and click Submit.
If you are not signed in to BullHorn portal in the browser it will ask you for the username and password to sign in. ( You need to use an ADMIN user ).
select to add users config and map the extensions in Nuacom with the users/teams in Bullhorn
(you can select to have all calls sync to bullhorn OR select certain calls from queues or numbers to sync with bullhorn if you wish)
Bullhorn & Nuacom should now be integrated correctly