Controlling User Access/Call Logs

You can limit which call logs individual users can view across the NUACOM web portal and desktop / mobile apps.

Default Access Levels

Account Holders and Admin users have full access by default, including:

• All call logs

• All pages and reporting areas

This access cannot be restricted.

Managing Access for Non-Admin Users

NUACOM does not assign or change permissions for non-admin users.

Access for non-admin users is:

• Managed exclusively by the Account Holder or Admin

• Configured directly within the NUACOM portal

The Account Holder or Admin is responsible for:

• Reviewing which portal pages, tools, and call logs a non-admin user should be able to access

• Assigning the appropriate access level

• Updating permissions as roles or responsibilities change

These permissions apply consistently across:

• The NUACOM web portal

• NUACOM desktop applications

• NUACOM mobile applications

Important Note

NUACOM Support cannot grant or modify access for non-admin users based on a non-admin request.
All permission changes must be performed by an Account Holder or Admin on the account.

 

1. Log in to the NUACOM portal. 

2. Navigate to Settings > Users > Edit User

Full Call Report Access

Limited Call Report Access