Help Center

How to change the Caller ID for outbound calls

  • Updated

See Also - Assigning Multiple Outbound Caller IDs to Non Admins


These instructions are for the Nuacom customer portal, accessible at

Remember, you'll need to have a Nuacom account to log in.

Once you're logged in, follow these steps:

  1. Go to "Settings" and then "Extensions".

Keep in mind:

  • You can only choose numbers that are already existing in your Nuacom account.
  • If you want to use a number that isn't in Nuacom yet, you'll need to transfer (port) it over first.

To set your caller ID for each extension:

  • Pick the number you want from the "Caller ID" dropdown menu.
  • Hit "OK" to confirm.

No-admin user and not seeing the number needed?

  • Double-check your user permissions under "Settings" > "Users".
    (for the admin) Find your user and click "Edit".
  • Make sure the user is allowed to use the numbers you need, then save your changes.


Was this article helpful?



Article is closed for comments.