Customer portal
- Recording Announcements - Text-to-speech
- Assigning Multiple Outbound Caller ID's to Non-Admins
- Enable your custom music on hold per extension
- How to set up custom music on hold.
- How to set a Callee announcement.
- How to enable “Display queue name” on a queue.
- How to set priorities for the agents.
- Adding agents to the queue
- How to change the Caller ID for outbound calls