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How to Create a 3-Way Conference Call (Yealink W73H Handset)

  • Updated

Scenario:

You are already on a call and want to add a second participant to create a 3-way conference.


Step-by-Step Instructions

1. Start with an active call

You must be already talking to Caller A.


2. Press the Options soft key

This opens the in-call menu.


3. Select New Call (or Hold depending on firmware)

The handset will place Caller A on hold.


4. Dial the number of the second person (Caller B)

Enter number → press Off-hook, Speaker, or Headset to call.


5. Wait for Caller B to answer

You now have:

  • Caller A on hold

  • Caller B connected


6. Press the Options soft key again

A menu appears.


**7. Select Conference

The handset merges the two calls.

You now have a 3-way conference with:

  • You

  • Caller A

  • Caller B


Managing the Conference

To split the conference:

  1. Press Options

  2. Select Split
    → Caller A and Caller B are placed on hold individually.

To hang up one participant:

  1. Press Options

  2. Select Manage Calls

  3. Choose the participant → End Call

To end the entire conference:

Just press End Call on the handset.


Important Notes

  • The base station (W70B) supports multiple simultaneous calls, so 3-way conferencing is fully supported.

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