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Handsets and other VoIP Equipment

Getting to know your Fanvil Phones & Quick Start Guide

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Busy Line Field (BLF)

Understanding the BLF Feature in Fanvil X/U models. What is BLF? BLF stands for "Busy Lamp Field". In simple terms, BLF is a feature that helps you keep track of the status of your colleagues' extensions. It's like having a virtual indi...

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Enable switch from Teams to Nuacom on Yealink IP phone supporting a hybrid mode

This article only related to Yealink IP phones supporting  When you receive your new Yealink phone from Nuacom (that runs Teams and Nuacom in parallel), You'll need to enable the toggle to switch between the two platforms. In Yealink ter...

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Setting up the WH62 Headset (for a Fanvil phone & Nuacom Desktop App)

Connecting to a Fanvil phone   The WH62 headset will require the following contents (if being used to connect to a Fanvil Phone)           On the Headset Base (connect the PSU and the EHS Base USB connection on the ports shown in the ...

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Fanvil X3U/Pro

  The Fanvil X3U is an entry-level SIP phone designed for businesses of all sizes. It is a reliable and cost-effective solution that offers excellent features and functionalities. In this article, we will explore the critical elements of...

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Call transfer using Fanvil XU phones

As an example Fanvil X3U shown in the picture, but the process is the same for most of the Fanvil XU IP phone models. Call transfer is a valuable feature that allows you to transfer a call from your Fanvil X3U IP phone to another person...

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Setting up WiFi network access on a Fanvil IP Phone using Wi-Fi Fanvil Dongle & Fanvil X3SW

  PLEASE NOTE This method is for connecting your local Wi-Fi using the USB Wi-Fi Dongle connected to the Fanvil X5U / X6U / X7U / X210 Models&for connecting your local Wi-Fi using the built in Wi-Fi card in the Fanvil X3SW    For the X5...

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Using desktop IP Phone as a bridge between the local network and your PC

See Also - IP Phone Ports (Icon & Symbol explanation)   The IP Phone can act as a bridge between your local network and your PC by connecting the ports using the following method, you can use this setup if your office is low on network p...

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IP Phone Ports (Icon & Symbol explanation)

(in this example the back of a Fanvil X5U is shown)     USB Port - used with the Fanvil WiFi dongles & USB headsets (USB port not available on all IP Phone models)     Power Port - used for connecting the power adapter to the phone     ...

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All incoming calls are going to voicemail (DND - Do Not Disturb is turned on)

If the phone is set to DND - Do Not Disturb, all incoming calls will be stopped and all calls will go to the voicemail or simply hang up (depending on how the extension has been set) The below example is a using a Fanvil Phone (your sc...

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Yealink W60B Factory Reset

  The following guide describes 2 different methods that you could use to factory reset a Yealink Base. This method can also be applied to the models: Yealink W52B and Yealink W80B.   Method 1: From the Base Power off the unit by unplug...

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Using the local Phone Phonebook

  You can access the Personal address book by the following 1. Press the [Menu] button 2. Select "5. Phonebook". 3. Select "1. Contacts". Phonebook In the phonebook, you can keep any saved numbers you wish. To add a new number to the pho...

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Setting Do Not Disturb on Fanvil X3S

On Fanvil X3S, use the “Do Not Disturb” feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately reach voice mail. If voice mail is not configured, callers hear a busy sig...

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Forwarding All Calls from your Fanvil X3S

If you wish to set up a call forward on your Fanvil X3S, please follow these steps:   Using the MenuSTEP 1. Press the [Menu] button.STEP 2. Select 2. FeaturesSTEP 3. Select 1. Call ForwardingSTEP 4. Press [Enter] on the extension.STEP 5....

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Viewing & Returning Missed Calls on Fanvil X3S

The LCD screen on Fanvil X3S will notify you if you have a missed call. • This is shown on the LCD by a green phone icon with a red arrow. 1. Press the [History] softkey to view all calls.  2. While in the History section press the [Opti...

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Transferring Calls on Fanvil X3S

You can perform the following types of transfers, on a Fanvil X3S: Attended Transfer—You call the person to whom you are transferring the call. – wait for the person to answer before transferring the call. Blind Transfer—You transfer ...

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Ending a call on Fanvil X3S

To end a call on Fanvil X3S: Press the EndCall button If you are using the handset, hang up the handset. If you are using the speakerphone, press the Speaker button If you are using the headset, either press the Headset button (wired) o...

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Using Mute on Fanvil X3S

On Fanvil X3S, the Mute feature has unique capabilities. When Mute is enabled, you can hear other parties on a call, but they cannot hear you. You can use this feature on the handset, speakerphone, or headset. Procedure Step 1 Pre...

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Using Hold & Resume on Fanvil X3S

Put a Call on Hold The user can hold the remote party by pressing [Hold] button and the button will be changed to [Resume] icon. The user can press the [Resume] button to resume the call. Procedure Step 1 Press the Hold Button or s...

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Answering Calls on Fanvil X3S

Here is the process of answering calls on Fanvil X3S: Answer a Call Procedure Option 1. When your phone rings, pick up the handset to answer the call. Option 2. When your phone rings, press the headset button to answer via ...

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Making Calls on Fanvil X3S

Make a Call Use your Fanvil X3S just like any other phone to make a call. Procedure Enter a number and pick up the handset. Make a Call with the Speakerphone Use your speakerphone for hands-free calling. Keep in mind that you...

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Fanvil X3S Phone Connections

  1. Computer Connection 2. Network Connection (Power Enabled) 3. DC 5V Power Connection (Optional) 4. Headset Connection 5. Handset Connection

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Using the Call History Lists on Cisco 7821

To use the Call History lists on Cisco 7821, simply do the following: STEP 1. Press the Setup button. STEP 2. Scroll to Recents and press the Select soft-key. STEP 3. Scroll down the Call History list that you want to view: All Calls—Th...

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Using the company directory and personal address book on Cisco 7861

You can access the Personal address book or the Company directory on your Cisco 7861, in two ways. 1. Press the Phonebook key on the left side of the handset. 2. Press the soft-key labelled Contacts. Phonebook In the phonebook, you can k...

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Using the company directory and personal address book on Cisco 7821

You can access the Personal address book or the Company directory on Cisco 7821 in two ways. 1. Press the Phonebook key on the left side of the handset. 2. Press the soft-key labelled Contacts. Phonebook In the phonebook, you can keep an...

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How to check your Voicemail

Press the Voicemail Button on the handset if the handset has this function. If not, Dial *71 and call to access your voicemail.

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Call Parking on Cisco 7861

Call parking is the feature name for a way of call management in an office. On Cisco 7861, it allows a business to operate as if there are virtual lines. When a call is answered in the office the agent can “Park” the call by pressing the...

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Call Parking on Cisco 7821

Call parking is the feature name for a way of call management in an office. On Cisco 7821, it allows a business to operate as if there are virtual lines. When a call is answered in the office the agent can “Park” the call by pressing the...

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Setting Do Not Disturb on Cisco 7861

On Cisco 7861, use the “Do Not Disturb” feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately reach voice mail. If voice mail is not configured, callers hear a busy sig...

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Setting Do Not Disturb on Cisco 7821

On Cisco 7821, use the “Do Not Disturb” feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately reach voice mail. If voice mail is not configured, callers hear a busy sig...

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