Help Center

Viewing and Returning Missed Calls

David Honey
David Honey
  • Updated

The LCD screen on your IP phone notifies you if a call came in that was unanswered.

To return a missed call:

  • If the LCD screen shows a missed call, press the lcr softkey to return the last missed call. Press the miss softkey to view a list of missed calls, select a call, and press dial.
  • If the LCD screen does not show the lcr or miss softkeys, you can return a call from the Missed Call list:
  1. Press the Setup button.
  2. Scroll to Call History and press the Select softkey.
  3. Scroll to Missed Calls and press the Select softkey.
  4. Choose the call you want to return and press the Dial softkey.

NOTE: If the call was from a long distance number, you may have to edit the call before returning it. Press the edit softkey to edit the call and use the softkey buttons and keypad to edit the number.

To view a list of all missed calls:

  • If the LCD screen shows a missed call, press the miss softkey to view a list of missed calls.
  • If the LCD screen does not show the lcr or miss softkeys:
  1. Press the Setup button.
  2. Scroll to Call History and press the Select softkey.
  3. Scroll to Missed Calls and press the Select softkey.

 

Turning the Missed Calls Shortcut On and Off

This option removes the lcr and miss softkeys that appear on the IP phone screen when you miss a call.

To access this option:

STEP 1   Press the Setup button.

STEP 2   Scroll to Preferences and press the Select softkey.

STEP 3   Scroll to Miss Call Shortcut and press the edit softkey.

STEP 4   Press the y/n softkey to enable or disable the feature.

STEP 5   Press the ok softkey.

STEP 6   Press the save softkey.

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