Help Center

Getting to know your Cisco 7861 Handset

  • Updated

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Phone Features

Description

1


Handset and Handset
light strip



Indicates whether you have an incoming call (flashing red) or a new voice message (steady red).


2


Softkey buttons


Access to functions and services.


3


Back, Navigation cluster, and Release


Navigation cluster: Navigation ring and Select button—Scroll through menus, highlight items and select the highlighted item.


4 Programmable feature buttons and line buttons

Access your phone lines, features, and call sessions.

5


Speakerphone, Mute, and Headset

Speakerphone: Toggle the speakerphone on or off. When the speakerphone is on, the button is lit.

Mute: Toggle the microphone on or off. When the microphone is muted, the button is lit.

Headset: Toggle the headset on. When the headset is on, the button is lit. To leave headset mode, you pick up the handset or select Speakerphone.

6


Hold/Resume, 
Conference, and Transfer


Hold/Resume: Place an active call on hold and resume the held call.

Conference: Create a conference call.

Transfer: Transfer a call.

7


ContactsApplications, and Messages


Contacts: Access personal and corporate directories.

Applications: Access recent calls, user preferences, phone settings, and phone model information.

Messages: Autodial your voice messaging system.

8


Volume button


Adjust the handset, headset, and speakerphone volume (off hook) and the ringer volume (on hook).

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