The following table provides information about features that are available on softkeys, features that are available on dedicated feature buttons, and features that you need to configure as programmable feature buttons. An "X" in the table indicates that the feature is supported for the corresponding button type or softkey. Of the two button types and softkeys, only programmable feature buttons require configuration in Cisco IP Phone administration.
|
Feature Name |
Dedicated Feature Button |
Programmable Feature Button |
Softkey |
|---|---|---|---|
|
Answer |
X |
X |
|
|
Barge |
X |
||
|
Call Back |
X |
X |
|
|
Call Forward All |
X |
X |
|
|
Call Park |
X |
X |
|
|
Call Park Line Status |
X |
||
|
Call Pickup (Pick Up) |
X |
X |
|
|
Call Pickup Line Status |
X |
||
|
Conference |
X |
X (only displayed during connected call conference scenario) |
|
|
Divert |
X |
||
|
Do Not Disturb |
X |
X |
|
|
Group Pickup (Group Pick Up) |
X |
X |
|
|
Hold |
X |
X |
|
|
Hunt Groups |
X |
X |
|
|
Intercom |
X |
||
|
Malicious Call Identification (MCID) |
X |
X |
|
|
Meet Me |
X |
X |
|
|
Mobile Connect (Mobility) |
X |
X |
|
|
Mute |
X |
||
|
Other Pickup |
X |
X |
|
|
Privacy |
X |
||
|
Queue Status |
X |
||
|
Quality Reporting Tool (QRT) |
X |
X |
|
|
Redial |
X |
X |
|
|
Speed Dial |
X |
X |
|
|
Speed Dial Line Status |
X |
||
|
Transfer |
X |
X (only displayed during connected call transfer scenario) |