Help Center

Using Hold and Resume

  • Updated

To put a call on hold, press the Hold button. Music on hold plays for the caller to indicate that the call is on hold. The phone LCD shows a flashing right arrow indicating the line is on hold.

To resume the call, press the flashing red line button for the call. If you have multiple calls, all calls are put on hold except the active call.

If you are on a call and another call comes in, do one of the following:

  • Press the answer or ignore softkey.
  • Press the Hold button to place the call on hold and press the flashing red line button answer the incoming call.

To resume the first call, press the flashing red line button.

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