Answering Calls on Cisco 7861 – NUACOM Help Center

Here is the process of answering calls on Cisco 7861:

When your phone rings, press the flashing line button to answer the call.

When you are on an active call, you know that a call is waiting when you hear a single beep and see the line button flash.

Step 1	Press the line button.
Step 2	(Optional) If you have more than one call waiting, select an incoming call.

You can send a ringing call to your voicemail system or to a preset phone number.

Decline a call by performing one of the following actions:

Press Decline.
If you have multiple incoming calls, highlight the incoming call and press Decline.

If you do not want to be disturbed, you can ignore an incoming call. The call goes to voicemail.

Ignore a call by performing one of the following actions:

Select Ignore.
Press Volume down once to silence the incoming (ringing) call, and then let the incoming call go to your voicemail or to a preset phone number.