You can perform the following types of transfers, on a Fanvil X3S:
- Attended Transfer—You call the person to whom you are transferring the call.
– wait for the person to answer before transferring the call.
- Blind Transfer—You transfer the call without speaking to the other party to whom you are transferring the call.
Performing an Attended Transfer
STEP 1 During an active call, press [XFER]. The call is placed on hold and a new line is opened to dial the required number or extension.
STEP 2
- Enter the number to which you want to transfer the call, then press the Dial softkey or wait a few seconds.
If you hang up before the second call rings, the transfer fails and the first call is disconnected. If you misdial, please use the soft-keys to make your changes before the call is transferred.
STEP 3 Press the [XFER] softkey after the phone is answered.
Performing an Unattended (Blind) Transfer
STEP 1 During an active call, press the [XFER] softkey.
STEP 2 Enter the number, extension or choose a directory number that you want to transfer the call to. When the number is dialled press the [XFER] button again.
The transfer can failed if the second party is busy or rejects the call.