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Handsets and other VoIP Equipment

Fanvil X3S Phone Connections

  1. Computer Connection 2. Network Connection (Power Enabled) 3. DC 5V Power Connection (Optional) 4. Headset Connection 5. Handset Connection

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Using the Call History Lists on Cisco 7821

To use the Call History lists on Cisco 7821, simply do the following: STEP 1. Press the Setup button. STEP 2. Scroll to Recents and press the Select soft-key. STEP 3. Scroll down the Call History list that you want to view: All Calls—Th...

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Using the company directory and personal address book on Cisco 7861

You can access the Personal address book or the Company directory on your Cisco 7861, in two ways. 1. Press the Phonebook key on the left side of the handset. 2. Press the soft-key labelled Contacts. Phonebook In the phonebook, you can k...

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Using the company directory and personal address book on Cisco 7821

You can access the Personal address book or the Company directory on Cisco 7821 in two ways. 1. Press the Phonebook key on the left side of the handset. 2. Press the soft-key labelled Contacts. Phonebook In the phonebook, you can keep an...

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How to check your Voicemail

Press the Voicemail Button on the handset if the handset has this function. If not, Dial *71 and call to access your voicemail.

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Call Parking on Cisco 7861

Call parking is the feature name for a way of call management in an office. On Cisco 7861, it allows a business to operate as if there are virtual lines. When a call is answered in the office the agent can “Park” the call by pressing the...

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Call Parking on Cisco 7821

Call parking is the feature name for a way of call management in an office. On Cisco 7821, it allows a business to operate as if there are virtual lines. When a call is answered in the office the agent can “Park” the call by pressing the...

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Setting Do Not Disturb on Cisco 7861

On Cisco 7861, use the “Do Not Disturb” feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately reach voice mail. If voice mail is not configured, callers hear a busy sig...

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Setting Do Not Disturb on Cisco 7821

On Cisco 7821, use the “Do Not Disturb” feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately reach voice mail. If voice mail is not configured, callers hear a busy sig...

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Forwarding All Calls from Cisco 7861

If you wish to set up a call forward on your Cisco 7861, please follow these steps:   Using the Forward soft-key: STEP 1. On the handset - find the Forward soft-key option. STEP 2. Press the Forward soft-key and enter a number to which t...

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Forwarding All Calls Cisco 7821

If you wish to set up a call forward on your Cisco 7821, please follow these steps:   Using the Forward soft-key: STEP 1. On the Cisco 7821 handset - find the Forward soft-key option. STEP 2. Press the Forward soft-key and enter a number...

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Viewing & Returning Missed Calls on Cisco 7821

The LCD screen on Cisco 7821 will notify you if you have a missed call. • This is shown on the LCD by a phone icon with an arrow pointing to the left. 1. Press the Call rtn softkey to call the last missed call number immediately. 2. Pres...

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Transferring Calls on Cisco 7821

You can perform the following types of transfers on Cisco 7821: Attended Transfer—You call the person to whom you are transferring the call and either: – transfer the call while the phone is ringing. – wait for the person to answer bef...

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Ending a Call on Cisco 7861

To end a call on Cisco 7861: Press the EndCall button If you are using the handset, hang up. If you are using the speakerphone, press the Speaker button If you are using the headset, either press the Headset button (wired) or replace th...

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Ending a Call on Cisco 7821

To end a call on Cisco 7821: Press the EndCall button If you are using the handset, hang up. If you are using the speakerphone, press the Speaker button If you are using the headset, either press the Headset button (wired) or replace th...

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Using Mute on Cisco 7861

On Cisco 7861, the Mute feature has unique capabilities. When Mute is enabled, you can hear other parties on a call, but they cannot hear you. You can use this feature on the handset, speakerphone, or headset. Procedure Step 1 P...

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Using Mute on Cisco 7821

On Cisco 7821, the Mute feature has unique capabilities. When Mute is enabled, you can hear other parties on a call, but they cannot hear you. You can use this feature on the handset, speakerphone, or headset. Procedure Step 1 P...

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Using Hold & Resume on Cisco 7861

Put a Call on Hold On Cisco 7861, you can put an active call on hold and then resume the call when you're ready. Procedure Step 1 Press the Hold Button. Step 2 To resume a call from hold, press Hold again. Answer ...

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Using Hold & Resume on Cisco 7821

Put a Call on Hold You can put an active call on hold and then resume the call when you're ready. Procedure Step 1 Press the Hold Button. Step 2 To resume a call from hold, press Hold again. Answer a Call Left on ...

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Answering Calls on Cisco 7861

Here is the process of answering calls on Cisco 7861:   Answer a Call Procedure When your phone rings, press the flashing line button to answer the call. Answer Call Waiting When you are on an active call, you know that a cal...

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Answer Calls on Cisco 7821

Here is the process of answering calls on Cisco 7821: Answer a Call Procedure When your phone rings, press the flashing line button to answer the call. Answer Call Waiting When you are on an active call, you know that a call ...

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Making Calls on Cisco 7861

Make a Call Use your Cisco 7861 just like any other phone to make a call. Procedure Enter a number and pick up the handset. Make a Call with the Speakerphone Use your speakerphone for hands-free calling. Keep in mind that you...

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Making Calls on Cisco 7821

Make a Call Use your Cisco 7821 just like any other phone to make a call. Procedure Enter a number and pick up the handset. Make a Call with the Speakerphone Use your speakerphone for hands-free calling. Keep in mind that you...

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Using the Call History Lists on Cisco 8851

To use the Call History lists on Cisco 8851, simply do the following: STEP 1. Press the Setup button. STEP 2. Scroll to Recents and press the Select soft-key. STEP 3. Scroll down the Call History list that you want to view: All Calls—Th...

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Using the company directory and personal address book on Cisco 8851

You can access the Personal address book or the Company directory on Cisco 8851 in two ways. 1. Press the Phonebook key on the left side of the handset. 2. Press the soft-key labelled Contacts. Phonebook In the phonebook, you can keep an...

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Call Parking on Cisco 8851

Call parking is the feature name for a way of call management in an office. On Cisco 8851, it allows a business to operate as if there are virtual lines. When a call is answered in the office the agent can “Park” the call by pressing the...

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Setting Do Not Disturb on Cisco 8851

On Cisco 8851, use the “Do Not Disturb” feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately reach voice mail. If voice mail is not configured, callers hear a busy sig...

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Call Forwarding

Forwarding All Calls Using the Forward soft-key: STEP 1. On the handset - find the Forward soft-key option. STEP 2. Press the Forward soft-key and enter a number to which to forward all calls; for example, your voice mailbox, another ext...

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Viewing & Returning Missed Calls on Cisco 8851

The LCD screen on Cisco 8851 will notify you if you have a missed call. • This is shown on the LCD by a phone icon with an arrow pointing to the left next to your extension. • You may have a bar on the bottom of the LCD with two options ...

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Transferring Calls on Cisco 8851

You can perform the following types of transfers on Cisco 8851: Attended Transfer—You call the person to whom you are transferring the call and either: – transfer the call while the phone is ringing. – wait for the person to answer bef...

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