Ending a Call on Cisco 8851

To end a call on Cisco 8851: Press the EndCall button If you are using the handset, hang up. If you are using the speakerphone, press the Speaker button If you are using the headset, either press the Headset button (wired) or replace th...

• Updated December 13, 2023 16:35

Using Mute on Cisco SPA 303

On Cisco SPA 303, the Mute feature has unique capabilities. When Mute is enabled, you can hear other parties on a call, but they cannot hear you. You can use this feature on the handset, speakerphone, or headset. Procedure Step ...

• Updated December 13, 2023 17:15

Using Hold & Resume on Cisco 8851

On Cisco 8851, you can put an active call on hold and then resume the call when you're ready. Procedure Step 1 Press the Hold Button. Step 2 To resume a call from hold, press Hold again.

• Updated December 13, 2023 17:15

Answer Calls on Cisco 8851

Here is the process of answering calls on Cisco 8851: Answer a Call Procedure When your phone rings, press the flashing line button to answer the call. Answer Call Waiting When you are on an active call, you know that...

• Updated December 13, 2023 17:16

Making Calls on Cisco 8851

Make a Call Use your Cisco 8851 just like any other phone to make a call.   Procedure Enter a number and pick up the handset. Make a Call with the Speakerphone Use your speakerphone for hands-free calling. Keep in m...

• Updated December 13, 2023 17:16

Cisco 8851 Feature Buttons and Softkeys

The following table provides information about features that are available on softkeys, features that are available on dedicated feature buttons, and features that you need to configure as programmable feature buttons. An "X" in the tabl...

• Updated December 13, 2023 17:16

Cisco 8851 Phone Connections

Connect your phone to the corporate IP telephony network as shown in the following diagram.   1. DC adaptor port (DC48V). 2. AC-to-DC power supply (optional). 3. AC power wall plug (optional). 4. Network port (10/100/1000 SW) connection...

• Updated December 13, 2023 17:16

Cisco 7861 Feature Buttons and Softkeys

The following table provides information about features that are available on softkeys, features that are available on dedicated feature buttons, and features that you need to configure as programmable feature buttons. An "X" in the tabl...

• Updated December 13, 2023 16:29

Cisco 7821 Feature Buttons and Softkeys

The following table provides information about features that are available on softkeys, features that are available on dedicated feature buttons, and features that you need to configure as programmable feature buttons. An "X" in the tabl...

• Updated December 13, 2023 16:31

Cisco 7811 Softkeys

The following table provides information about features that are available on softkeys, features that are available on dedicated feature buttons. An "X" in the table indicates that the feature is supported for the corresponding button t...

• Updated December 13, 2023 16:33

Cisco 7861 Phone Connections

Connect your Cisco IP phone to your LAN with an Ethernet cable to enable the full functionality of your Cisco IP phone. If your Ethernet port is equipped with Power over Ethernet (PoE), you can power the Cisco IP phone through the LAN po...

• Updated December 13, 2023 16:30

Cisco 7821 Phone Connections

Connect your Cisco IP phone to your LAN with an Ethernet cable to enable full functionality of your Cisco IP phone. If your Ethernet port is equipped with Power over Ethernet (PoE), you can power the Cisco IP phone through the LAN port. ...

• Updated December 13, 2023 16:31

Cisco 7811 Phone Connections

Use an Ethernet cable to connect your phone to your LAN and enable the phone's full functionality. If your Ethernet port is equipped with Power over Ethernet (PoE), you can power the phone through the LAN port. Do not extend the LAN Ethe...

• Updated December 13, 2023 16:33

Getting to know your Cisco 7861 Handset

#      Phone Features Description 1 Handset and Handset light strip Indicates whether you have an incoming call (flashing red) or a new voice message (steady red). 2 Softkey buttons Access to functions and services. 3 Back, N...

• Updated December 17, 2018 15:30

Getting to know your Cisco 7821 Handset

#      Phone Features Description 1 Handset and Handset light strip Indicates whether you have an incoming call (flashing red) or a new voice message (steady red). 2 Programmable feature buttons and line buttons Access your phone...

• Updated December 17, 2018 15:22

Getting to know your Cisco 7811 Handset

#      Phone Features Description 1 Handset and Handset light strip Indicates whether you have an incoming call (flashing red) or a new voice message (steady red). 2 Contacts, Applications, and Messages Contacts: Access personal...

• Updated December 17, 2018 15:30

Getting to know your Cisco 8851 Handset

#      Phone Features Description 1 Handset and Handset light strip Indicates whether you have an incoming call (flashing red) or a new voice message (steady red). 2 Programmable feature buttons and line buttons Access your phon...

• Updated December 17, 2018 15:21

Extension Board Cisco SPA500S

The Cisco SPA500S is a useful extension board designed for use with the Cisco SPA500 Series IP Phone. It is a great solution for business professionals wanting to simplify incoming call handling by quickly directing calls to the requeste...

• Updated December 13, 2023 17:12

Using the Call History Lists on Cisco SPA 303

To use the Call History lists on Cisco SPA 303, simply do the following: STEP 1 Press the Setup button. STEP 2 Scroll to Call History and press the Select soft-key. STEP 3 Scroll down the Call History list that you want to view: Missed ...

• Updated December 13, 2023 17:13

Using the Local Directory or Phone Book

The local directory lists the phones and extension numbers in your company. To use the local directory: STEP 1 Press the Setup button. STEP 2 Scroll to Directory and press the Select softkey. STEP 3 Scroll to Local Directory and press th...

• Updated December 13, 2023 17:13

Call Parking on Cisco SPA 303

Call parking is the feature name for a way of call management in an office. On Cisco SPA 303, it allows a business to operate as if there are virtual lines. When a call is answered in the office the agent can “Park” the call by pressing ...

• Updated December 13, 2023 17:13

Call Pick-Up

If a call arrives at your office and your phone is not ringing you can take the call on your own phone by dialling "9". Just press "9" then pick the handset and that will automatically call "9".   Note: the pick-up function will connect ...

• Updated December 13, 2023 17:13

Setting Do Not Disturb on Cisco SPA 303

On Cisco SPA 303, use the “Do Not Disturb” feature to prevent incoming calls from ringing your phone. If you have voice mail configured, incoming callers immediately reach voice mail. If voice mail is not configured, callers hear a busy ...

• Updated December 13, 2023 17:13

Forwarding Calls

You can forward all calls. Forwarding calls is possible when the phone is busy or forward calls when there is no answer.   Forwarding All Calls Using the cfwd soft-key:STEP 1   Press the cfwd soft-key.STEP 2   Enter a number to which to ...

• Updated December 13, 2023 17:13

Viewing and Returning Missed Calls

The LCD screen on your IP phone notifies you if a call came in that was unanswered. To return a missed call: If the LCD screen shows a missed call, press the lcr softkey to return the last missed call. Press the miss softkey to view a l...

• Updated December 13, 2023 17:13

Re-dialling a Number

To redial the last number called, simply press the redial soft-key twice. To redial another number: STEP 1    Press the redial soft-key and then select the desired number. STEP 2   Optional) Press the edit soft-key to select a number and...

• Updated December 13, 2023 17:13

Transferring Calls on Cisco SPA 303

You can perform the following types of transfers on Cisco SPA 303: Attended Transfer—You call the person to whom you are transferring the call and either: – transfer the call while the phone is ringing. – wait for the person to answer ...

• Updated December 13, 2023 17:13

Ending a Call on Cisco SPA 303

To end a call on Cisco SPA 303: Press the EndCall button If you are using the handset, hang up. If you are using the speakerphone, press the Speaker button If you are using the headset, either press the Headset button (wired) or replace...

• Updated December 13, 2023 17:13

Using Mute on Cisco SPA 303

On Cisco SPA 303, the Mute feature has unique capabilities. When Mute is enabled, you can hear other parties on a call, but they cannot hear you. You can use this feature on the handset, speakerphone, or headset. To toggle Mute on: Pres...

• Updated December 13, 2023 17:14

Using Hold and Resume

To put a call on hold, press the Hold button. Music on hold plays for the caller to indicate that the call is on hold. The phone LCD shows a flashing right arrow indicating the line is on hold. To resume the call, press the flashing red ...

• Updated December 13, 2023 17:14